Mohre Cancellation Of Domestic Worker's Employment Contract 2026: Full Employer Guide

Mohre Cancellation Of Domestic Worker’s Employment Contract. Employers in the United Arab Emirates sometimes need to cancel the employment contract of a domestic worker. This may happen when the worker finishes the contract, leaves the country, transfers to another employer, or when the employer no longer needs the service.

The UAE government provides an official process for this through the Ministry of Human Resources and Emiratisation (MOHRE). The service allows employers to cancel a domestic worker’s employment contract legally and quickly.

This guide explains the MOHRE domestic worker contract cancellation process, required documents, fees, conditions, and step by step instructions.

Mohre Enquiry Status

What is MOHRE Domestic Worker Contract Cancellation?

MOHRE provides a government service that allows employers to cancel the work permit and employment contract of a domestic worker. Domestic workers may include:

Housemaids
Drivers
Nannies
Cleaners
Caregivers
Gardeners
Private cooks

When an employer cancels the contract, the work permit issued for that worker is also cancelled. This officially ends the employment relationship between the employer and the domestic worker. The cancellation process can be done inside the UAE or outside the UAE, depending on the worker’s location.

What is MOHRE Domestic Worker Contract Cancellation?

Why Employers Cancel Domestic Worker Contracts

There are several reasons why employers cancel employment contracts. Some of the common situations include:

1. Contract Completion

The domestic worker has completed the agreed contract period and both parties decide not to renew it.

2. Worker Returning Home

The worker may want to return to their home country after completing the job.

3. Employer No Longer Needs the Worker

Sometimes families change their situation and no longer require domestic help.

4. Transfer to a New Employer

A domestic worker may transfer to another employer under UAE labor rules.

5. Contract Violation

If the employment contract terms are violated by either party, the employer may cancel the contract.

In all these cases, the cancellation must be done through MOHRE to avoid legal problems.

MOHRE Domestic Worker Contract Cancellation Service

The Ministry of Human Resources and Emiratisation offers an online service for cancelling domestic worker work permits. This service allows employers to:

Cancel employment contracts
Cancel entry permits
End work permits
Complete the process online or through service centers

The cancellation request is processed electronically and verified by the Federal Authority for Identity, Citizenship, Customs and Ports Security. Once approved, the employer receives the cancellation document by email.

Required Documents for MOHRE Contract Cancellation

Employers must prepare several documents before submitting the cancellation request. The required documents include:

Employer Documents

Copy of the employer’s passport
Passport copy showing the unified number page (for UAE citizens)
Valid Emirates ID of the employer
Valid residence visa (for resident employers or investors)

Domestic Worker Documents

Passport copy of the domestic worker
Emirates ID of the domestic worker
Valid residence permit of the worker

Additional Identification

For certain categories of employers, additional identification may be required. Examples include:

GCC employers must provide a valid original ID card
Diplomats must provide a special identification card

All documents must be valid and clear.

Online Process for MOHRE Domestic Worker Contract Cancellation

Employers must follow a simple process to cancel the employment contract.

Step 1: Login to the System

First, the employer must log in to the official MOHRE system. This can be done using:

Username and password
UAE Pass

The UAE Pass allows secure login to government services in the UAE.

Step 2: Submit Work Permit Cancellation Request

After logging in, the employer must submit a work permit cancellation request.
This includes submitting the request for cancellation of the entry permit or employment permit. The request can be submitted through different service channels.

Step 3: Pay Federal Fees

Once the cancellation request is submitted, the employer must pay the required government fees.
Payment can be completed through the online portal or service centers.
The fee depends on the emirate and whether the worker is inside or outside the country.

Step 4: Application Sent for Verification

After the request is submitted, the application is automatically sent to the Federal Authority for Identity, Citizenship, Customs and Ports Security.
This authority checks whether all legal conditions are met. They verify documents and confirm the worker’s legal status.

Step 5: Completion of Missing Information

If the authorities find missing documents or incomplete information, the employer will be notified.
The employer must complete the required documents before the application continues.

Step 6: Approval or Rejection Notification

After verification, MOHRE sends the result of the application. Employers receive updates through:

SMS messages
Email notifications

The message will inform whether the request has been approved or rejected.

Step 7: Receive Cancellation Document

If the request is approved, the final cancellation document will be sent to the employer through email.
This document confirms that the employment contract has officially been cancelled.

Service Completion Time

The cancellation process is very fast.

The official service completion duration is 1 working day.

However, delays may occur if documents are incomplete or if a legal case exists. In most cases, employers receive approval within a short time after submitting the request.

MOHRE Domestic Worker Contract Cancellation Fees

The cancellation service includes government fees that vary depending on the emirate.

Fees for All Emirates Except Dubai

65 UAE dirhams

Fees in Dubai (Inside the Country)

85.75 UAE dirhams

Fees in Dubai (Outside the Country)

185.75 UAE dirhams

These fees are federal government charges.

Business Center Commission

If the employer uses a typing center or service center, an additional commission may apply.

The maximum service center commission is 72 dirhams.

Free Online Service

Employers can avoid extra commission by using:

MOHRE website
MOHRE mobile application

In this case, only government fees are paid. Taxes and collection charges may apply depending on the payment method.

Who Can Use This Service?

The service is available for the following groups:

Employers

Employers who hired domestic workers and want to cancel the employment contract.

Employees

Domestic workers whose contracts are being cancelled or transferred. The service category is Employer Service and the sector type is Domestic Workers.

Service Channels for Cancellation

MOHRE provides several service channels so employers can choose the most convenient method.

1. Service Centers

Employers can visit authorized service centers to submit cancellation requests. Staff members assist with document submission and payment.

2. MOHRE Website

Employers can complete the entire process online through the MOHRE official website. This option is simple and saves time.

3. Mobile Application

The MOHRE smart app allows employers to submit cancellation requests from their mobile phone. The app provides easy access to many labor services.

4. Tawseel Service

Tawseel is another channel that helps deliver government services to customers. It allows employers to process requests with assistance.

Worker Status and Cancellation Differences

The cancellation process may vary depending on the worker’s status.

Worker Inside the UAE

If the domestic worker is still inside the UAE:

The employer must cancel the work permit
Residence visa cancellation may also be required
The worker must settle final dues

Worker Outside the UAE

If the worker has already left the UAE:

The employer can cancel the permit remotely
The process is simpler
Fewer steps may be required

Employer Responsibilities During Cancellation

Employers must follow certain responsibilities when cancelling a domestic worker contract.

Return Ticket Cost

In most situations, the employer must pay the cost of the worker’s return ticket to their home country. This is required under UAE labor regulations.

Final Settlement

Employers must settle the worker’s financial dues. This may include:

Salary payments
End of service benefits
Leave balance payments

Legal Compliance

Employers must ensure that the cancellation request follows UAE labor rules. Failure to follow legal procedures may lead to penalties.

Transfer to a New Employer

Domestic workers in the UAE can transfer to a new employer under certain conditions. If a work permit was cancelled recently, transfer may still be possible.

Transfer Rule

A new employer can apply for a work permit if:

The previous permit was cancelled within the last 3 months
The worker is still inside the UAE

This allows workers to continue employment without leaving the country.

Legal Cases and Delays

If a labor dispute exists between the employer and the worker, the cancellation process may take longer. For example:

If a labor complaint is filed
If a legal investigation is ongoing

In such cases, the cancellation may take up to 14 working days.

Employers should resolve disputes quickly to avoid delays.

How to Track MOHRE Cancellation Requests

After submitting the request, employers can track the application status. Several options are available.

Online Inquiry Service

Employers can check status by visiting the MOHRE inquiry service on the official website.

MOHRE Smart App

The mobile app allows users to track applications easily.

Call Center

Employers can contact the MOHRE call center.

Phone number: 600590000
The call center operates 24 hours a day.

Chatbot Service

MOHRE also provides a chatbot for quick assistance. Users can ask questions and check service updates through the chatbot.

Important Notes for Employers

Before cancelling a domestic worker contract, employers should remember several important points.

Notify MOHRE of Contract Violations

If the worker violates contract terms, the employer should inform MOHRE. This ensures proper documentation.

Ensure Documents Are Valid

Expired passports or identification documents may cause rejection. Always verify documents before submitting the application.

Follow Official Channels

Employers should always use official MOHRE channels for cancellation. Using unofficial services may cause legal problems.

Common Mistakes Employers Should Avoid

Many employers face delays due to small mistakes. Here are common errors to avoid.

Incomplete Documents

Missing passport copies or ID cards may delay approval.

Wrong Worker Status

Employers must correctly indicate whether the worker is inside or outside the UAE.

Delayed Requests

Employers should submit cancellation requests immediately after contract termination.

Benefits of Using the MOHRE Online System

The MOHRE online system makes the cancellation process easy and efficient. Some key advantages include:

Fast processing
Online tracking
Secure document submission
Email notifications
Reduced paperwork

These digital services help employers complete procedures without visiting offices.

FAQs About MOHRE Cancellation of Domestic Worker Employment Contract

How can an employer cancel a domestic worker employment contract through MOHRE?

Ans: An employer can cancel a domestic worker employment contract by using the official MOHRE services. The employer must log in to the MOHRE website or mobile app using a username, password, or UAE Pass. After logging in, the employer submits a work permit cancellation request, uploads the required documents, and pays the government fee. The request is then reviewed by the authorities, and once approved, the cancellation document is sent to the employer by email.

How long does the MOHRE domestic worker contract cancellation process take?

Ans: The cancellation process usually takes about one working day after submitting the request and completing the payment. However, the time may increase if documents are missing or if the authorities need further verification. In some cases where a labor dispute exists between the employer and the worker, the process may take up to 14 working days to complete.

What documents are required to cancel a domestic worker contract in the UAE?

Ans: Employers must provide several documents when requesting cancellation. These include a copy of the employer’s passport, the employer’s valid Emirates ID, and the residence visa if the employer is a resident or investor. The employer must also submit the passport copy and Emirates ID of the domestic worker. In some cases, GCC employers or diplomats must provide additional identification documents as required by MOHRE.

What are the government fees for cancelling a domestic worker contract?

Ans: The government fees depend on the emirate and the worker’s location. In all emirates except Dubai, the fee is 65 AED. In Dubai, the fee is 85.75 AED if the worker is inside the country and 185.75 AED if the worker is outside the country. If an employer uses a service center, an additional commission may be charged, but the service remains cheaper when completed through the official MOHRE website or mobile application.

Can a domestic worker transfer to another employer after contract cancellation?

Ans: Yes, a domestic worker may transfer to a new employer under certain conditions. If the previous work permit was cancelled within the last three months and the worker is still inside the UAE, a new employer can apply for a work permit for that worker. This allows the worker to continue working in the UAE without leaving the country.

What happens after the cancellation request is submitted?

Ans: After the employer submits the cancellation request and pays the required fee, the application is automatically sent to the Federal Authority for Identity, Citizenship, Customs and Ports Security. The authority checks the documents and confirms that all legal requirements are met. If everything is correct, the request is approved and the employer receives confirmation through SMS and email.

Who is responsible for the worker’s return ticket after contract cancellation?

Ans: In most cases, the employer is responsible for paying the cost of the worker’s return ticket to their home country. This is part of the employer’s responsibility under UAE labor rules. The return ticket must usually be arranged after completing the contract cancellation and final settlement with the worker.

How can employers track their cancellation request status?

Ans: Employers can check the status of their cancellation request through several official channels. They can visit the MOHRE website and use the inquiry service, check the request status through the MOHRE smart application, contact the call center at 600590000, or use the chatbot support service. These options help employers follow the progress of their application easily.

Can the cancellation request be rejected?

Ans: Yes, the cancellation request may be rejected if the documents are incomplete or if the information provided is incorrect. The authorities may also reject the request if there are legal issues, labor disputes, or missing identification documents. In such cases, the employer will receive a notification explaining the reason and will be asked to correct the problem before resubmitting the request.

What should employers do if there is a labor dispute with the worker?

Ans: If there is a labor dispute or complaint between the employer and the domestic worker, the cancellation process may take longer. The case may need to be reviewed by the labor authorities before approval. Employers should cooperate with the authorities and provide the necessary documents to resolve the issue. Once the dispute is settled, the cancellation process can continue normally.

Conclusion

The MOHRE domestic worker contract cancellation service helps employers end employment legally and smoothly in the UAE. The process is simple and can be completed online through the MOHRE website, mobile app, or service centers. Employers must submit the cancellation request, provide required documents, and pay the government fees. After verification, the final cancellation document is sent by email. By following the official steps and meeting all requirements, employers can complete the process quickly and avoid legal problems or delays in domestic worker employment contract cancellation.